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Manage Account

Manage your account

Create an account
Changing your account information
Forgotten password
Manage your email preferences


We make it easy to shop at www.clarksusa.com and www.bostonianshoe.com. In fact, you can log in and shop on either website with a single username and password. That means if you ever need to update your email address or preferences, you only have to do it once.



Create an Account
To make shopping with us even easier, we offer you the option to sign in and register with us. After registering, you will be able to experience special features:

  • Checkout quickly using the shipping information securely stored on our website.
  • Review your order status and past order details.
  • Modify your account information.
  • Save items placed in your Wish List for as long as they are still available for purchase.

Create an account now – it just takes a few minutes.

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Privacy Policy
We do not sell, rent, trade, or otherwise share your personal information with third parties without first giving you advance notice, except as set forth in our Privacy Policy. Please refer to our Privacy Policy to learn what personal information we collect, how it is handled, and the steps we take to ensure it is protected.

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Changing Your Account Information
  • Click the My Account link at the top of any page on our website and sign in using your current username and password.
  • Click the My Profile link.
  • Modify your name, email address and/or password and click the Submit button when you are done.
  • For additional help, you may call us at 800-211-5461, and we will guide you though the process.

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Forgotten Password
If you forget your Password, just visit the My Account section of the website. If your email address is currently in our records, we will quickly send you an email with your password.

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Manage Your Email Preferences
To create and manage email preferences, start by logging into your account.

  • Click the My Account link at the top of any page on our website and sign in using your current username and password.
  • Click the My Email Preferences link.
  • Modify the email lists you would like to be added to or removed from and then click the Save button when you are done.
  • For additional help, you may call us at 800-211-5461, and we will guide you though the process.

If you would like to be removed from our email list entirely, just send your request to unsubscribe through My Account or contact our Consumer Services Team.

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Contact Consumer Services

Telephone: 1-800-211-5461

Email the Clarks Consumer Services Team

Hours (EST)
Monday - Friday : 8am - 8pm
Saturday : 9:30am - 4pm

About Clarks USA
Frequently Asked Questions
Order Tracking

 
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C & J Clark America Inc., 156 Oak Street, Newton Upper Falls, MA 02464